It's been around five years since I first started blogging. I’ve been blogging here at Getting Ink since 2004, and this year started a parenting blog over at Who’s the Mummy, where I've also been publishing an index of the UK's top 100 Mummy bloggers. As a freelance journalist, I've also been ghost-writing a number of blogs for clients in the technology, HR and consumer sectors.
Despite this, it's probably only in the last six months I've really started getting a lot of pitches from PR execs for blogs, in the same way I'd expect to get pitches as a journalist. My impression certainly is that PR agencies are hugely interested in tapping into the blogging community, but are also unsure quite how best to go about it. Here are some things I've noticed about UK PR agencies pitching bloggers:
- Most PR agencies don’t know one blog from another. So I get a lot of irrelevant pitches, for nappies (my child is four), or crafting products for a photography blog (hmm). Today, I got pitched a recycling bin. I have no clue what blog that was for.
- Most PRs don’t know how to evaluate blogs. This tends to result in companies taking one of two views of blogs. Approach A is the big retailer that said to me this week: “There are too many blogs we need to look at, so we’re not looking at any this year.” Then there’s Approach B, where a PR agency said to me: “We’re just sending to everyone we see on Response Source.”
- Of the 100 or so PR agencies I've dealt with as a blogger, I can count on one hand the number that have asked about my traffic. And I can count on one finger the number that asked any detailed questions about my traffic.
- It’s tempting to assume bloggers are less savvy than journalists. This is a big mistake. And when you start your pitch with “I just read your post on [insert title of most recent post here] and it really made me laugh” it's just as cringe-worthy as when you take the same tack with a journalist.
- Bloggers talk to each other – on social networks, via Twitter, through email and at meet-ups. So when you send the same offer to 50 people at once, it’s safe to assume we know everyone else has been offered the same thing. And if your pitch is bad, people will hear about it. Remember that ‘name and shame’ debate in journalism a few years back? Bloggers are now having that exact same debate - except, unlike journalists, most bloggers don't NEED PRs and don't see dealing with bad pitches as just part of the job, so they're less tolerant of poor practice, if anything.
- Some PR agencies treat bloggers with much less professional courtesy than they would journalists. As a journalist, if I reply to a PR pitch to ask for more info, I don’t think I’ve ever been deliberately ignored. As a blogger, it’s an almost daily occurrence. I’d say, personally, this doesn’t seem like a good long-term strategy. I certainly take down names, and make a note of who plays nice and who doesn't.
- Nobody seems to know whether you offend a blogger by offering to pay them, or whether it’s more likely to offend if you ask them to do something for free. There are some really clumsy conversations going on as a result. Bloggers are scared witless by the stories around the FTC regulations, and there's a lot of uncertainty going on.
- A lot of PR agencies think bloggers should provide free consulting. Bloggers get sent a lot of questionnaires and surveys by PR agencies. "Would you just fill in this survey, it should only take 15 minutes, to tell us how you like to be approached and what sort of thing you're interested in?" Well, that's all well and good if blogging and working with PR agencies is my job - but the majority of bloggers don't do this for a job (or it's a sideline) so why should they take 20 minutes out of their day to provide you with free consultation? When one blogger replied to a PR agency pointing out that she charged an hourly rate for consultation, she got an INCREDIBLY rude reply that I guarantee that agency would never have sent to a journalist.
- The companies that REALLY get blogger outreach REALLY get it. And they’re building really strong, interactive relationships with key bloggers, that are going to give their clients a massive advantage in 12 months time and beyond. But these companies are still few and far between.






Can you fake it till you make it?
As the course was starting, everyone around the table introduced themselves. One of the PR execs attending was another regular visitor to Getting Ink, and a frequent commenter. At the coffee break, the freelance journo confessed to me: “I never realised Katie was a real person – I thought you made her up!”
It was one of those moments where you’re simultaneously a bit insulted (you think I need to fake comments on my blog?) and also want to slap your forehead (HOW did I never think of that?).
Fortunately, I’m not usually in the position of lacking comments on a blog these days, and if a blog post doesn’t generate comments, I tend to just think, “Oh, well, I thought it was interesting, but obviously that was just me, then.” Possibly, this is because I'm just too idle to think up fake opinions.
But this week I noticed a blog I occasionally read had posted what I strongly, strongly suspect were fake comments. Call me cynical, but five comments in five minutes, none with a URL attached, look suspect. Especially when the first comment begins with “I checked out your website and I think it looks gr8! Can’t wait to sign up…”
Hmm.
I can see why you might be tempted to post a fake comment. It’s like a positive version of what local government types call the ‘broken window effect’ – if there’s one smashed window left on an estate, more will inevitably follow. So with blog comments, one fake comment might be seen to ‘break the ice’ and encourage others to comment.
Here’s the problem, though: bloggers are a pretty savvy bunch. They can smell a fake comment from 50 yards. Within half an hour of my posting a Tweet about fake blog comments, four bloggers had identified the blog in question. By the end of the night, I’d guess a lot more had identified the site, judging by the parodies that starting popping up on the comment s over at Who's the Mummy? (my parenting blog). As one blogger said to me: “They couldn’t have made it any more obvious, could they?”
It’s not THAT hard to get genuine comments. In fact, it’s very simple. First, post interesting content that people will want to engage with. Put a bit of personality and authenticity into a blog, and I think people will always respond. Second, take the time to comment on and read and link to other blogs. A blog that never acknowledges anyone else’s existence can seem a bit snooty and tends to be forgotten about.
Ultimately, I think blogging is a long game. And if you lose your credibility, especially if you’re blogging on behalf of your business, it’s going to take a really, really long time to get it back.
** UPDATE: The business operating the blog this post refers to has since changed the time stamps on several comments, making them appear to have been posted at different times, and has deleted one comment and posted a new one in its place. Draw your own conclusions from that one, chaps. **
October 15, 2009 in 2.0 Stuff, Industry Comment , Weblogs | Permalink | Comments (19) | TrackBack (0)